Chat with the Umbra Customer Support Team!
Open Weekdays: 9am-5pmEST

Still need help? Fill in the contact form and our Customer Support Team will get back to you as soon as possible.

Home

Contact Us

Umbra Canada FAQ 

<p id="isPasted" style="background-repeat: no-repeat; box-sizing: border-box; letter-spacing: 0.0111em; font-size: 16px; line-height: 1.5; margin-top: 0.75rem; margin-bottom: 0px; color: rgb(17, 17, 17); font-family: Gotham, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Already a wholesale customer and interested in registering for our B2B site? Contact your local rep or&#xA0;<a href="mailto:na-info@umbra.com">na-</a><a data-auth="NotApplicable" data-linkindex="4" href="mailto:info@umbra.com" rel="noopener noreferrer" style="background-repeat: no-repeat; box-sizing: border-box; background-color: initial; touch-action: manipulation; color: inherit; font-weight: 600; text-decoration: none;" target="_blank">info@umbra.com</a><a href="mailto:na-info@umbra.com">&#xFEFF;</a>&#xA0;for more information.<p style="background-repeat: no-repeat; box-sizing: border-box; letter-spacing: 0.0111em; font-size: 16px; line-height: 1.5; margin-top: 0.75rem; margin-bottom: 0px; color: rgb(17, 17, 17); font-family: Gotham, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<p style="background-repeat: no-repeat; box-sizing: border-box; letter-spacing: 0.0111em; font-size: 16px; line-height: 1.5; margin-top: 0.75rem; margin-bottom: 0px; color: rgb(17, 17, 17); font-family: Gotham, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Some benefits to our site are:<ul style="background-repeat: no-repeat; box-sizing: border-box; margin-top: 0.75rem; margin-bottom: 0px; padding-left: 1rem; font-size: 16px; color: rgb(17, 17, 17); font-family: Gotham, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.1998px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" type="disc"><li style="background-repeat: no-repeat; box-sizing: border-box; padding-bottom: 0.5rem; display: list-item; list-style-position: outside;">Easy ordering</li><li style="background-repeat: no-repeat; box-sizing: border-box; padding-bottom: 0.5rem; display: list-item; list-style-position: outside;">Up-to-date stock availability</li><li style="background-repeat: no-repeat; box-sizing: border-box; padding-bottom: 0.5rem; display: list-item; list-style-position: outside;">See your orders, backorders &amp; order history</li><li style="background-repeat: no-repeat; box-sizing: border-box; padding-bottom: 0.5rem; display: list-item; list-style-position: outside;">Quick re-order features</li><li style="background-repeat: no-repeat; box-sizing: border-box; padding-bottom: 0.5rem; display: list-item; list-style-position: outside;">Shop by Category or New Releases</li></ul><p style="background-repeat: no-repeat; box-sizing: border-box; letter-spacing: 0.0111em; font-size: 16px; line-height: 1.5; margin-top: 0.75rem; margin-bottom: 0px; color: rgb(17, 17, 17); font-family: Gotham, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<p style="background-repeat: no-repeat; box-sizing: border-box; letter-spacing: 0.0111em; font-size: 16px; line-height: 1.5; margin-top: 0.75rem; margin-bottom: 0px; color: rgb(17, 17, 17); font-family: Gotham, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img src="https://uploads.gorgias.io/kREQL2bgMA7Ml8n3/Screen_Shot_2023-01-25_at_11.54.07_AM-d810b1aa-8d33-4295-ac54-029f027f9cd5.png" style="width: 564px;" class="fr-fic fr-dib"><p style="background-repeat: no-repeat; box-sizing: border-box; letter-spacing: 0.0111em; font-size: 16px; line-height: 1.5; margin-top: 0.75rem; margin-bottom: 0px; color: rgb(17, 17, 17); font-family: Gotham, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <div style="background-repeat: no-repeat; box-sizing: border-box; margin-top: 0.75rem; margin-bottom: 0px; color: rgb(17, 17, 17); font-family: Gotham, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.1998px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">Please click the correct link below to log into our B2B site:</div><div style="background-repeat: no-repeat; box-sizing: border-box; margin-top: 0.75rem; margin-bottom: 0px; color: rgb(17, 17, 17); font-family: Gotham, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.1998px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">Canada &#x2013;&#xA0;<a data-auth="NotApplicable" data-linkindex="5" href="https://b2b-ca.umbra.com/" rel="noopener noreferrer" style="background-repeat: no-repeat; box-sizing: border-box; background-color: initial; touch-action: manipulation; color: inherit; font-weight: 600; text-decoration: none;" target="_blank">https://b2b-ca.umbra.com/</a></div><div style="background-repeat: no-repeat; box-sizing: border-box; margin-top: 0.75rem; margin-bottom: 0px; color: rgb(17, 17, 17); font-family: Gotham, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.1998px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">United States - <a data-auth="NotApplicable" data-linkindex="6" href="https://b2b-us.umbra.com/" rel="noopener noreferrer" style="background-repeat: no-repeat; box-sizing: border-box; background-color: initial; touch-action: manipulation; color: inherit; font-weight: 600; text-decoration: none;" target="_blank">https://b2b-us.umbra.com/</a></div><div style="background-repeat: no-repeat; box-sizing: border-box; margin-top: 0.75rem; margin-bottom: 0px; color: rgb(17, 17, 17); font-family: Gotham, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.1998px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">Europe &#x2013; <a data-auth="NotApplicable" data-linkindex="7" href="https://b2b-eu.umbra.com/" rel="noopener noreferrer" style="background-repeat: no-repeat; box-sizing: border-box; background-color: initial; touch-action: manipulation; color: inherit; font-weight: 600; text-decoration: none;" target="_blank">https://b2b-eu.umbra.com/</a></div><div id="isPasted" style="background-repeat: no-repeat; box-sizing: border-box; margin-top: 0.75rem; margin-bottom: 0px; color: rgb(17, 17, 17); font-family: Gotham, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.1998px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; text-align: left;">United Kingdom - <a href="https://b2b-uk.umbra.com/" id="isPasted">https://b2b-uk.umbra.com/</a></div> &#xA0;

Already a wholesale customer and interested in registering for our B2B site? Contact your local rep or na-info@umbra.com﻿ for more information. Some benefits to our site are:.

How do I visit your B2B Site?Updated 2 years ago